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Privacy Policy

Effective Date: April 27, 2026

DFW Air Conditioner respects your privacy and is committed to protecting your personal information.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Submit a Facebook Instant Form
  • Request a quote or service
  • Contact us by phone, SMS, or email

This may include:

  • Name
  • Phone number
  • Email address
  • Property address
  • Service-related details

2. How We Use Your Information

We use your information only to:

  • Respond to your request
  • Provide HVAC services and estimates
  • Schedule appointments
  • Send service-related updates
  • Follow up on inquiries

We may also collect and store information related to how you found or interacted with our services, such as:

  • The source of your inquiry (e.g., Facebook form, website, advertisement)
  • Basic tracking information (such as UTM parameters or referral data)

This information may be associated with your contact profile in our internal systems and is used solely to:

  • Improve our marketing and service processes
  • Better understand which services or campaigns generate inquiries

All such information is used only for internal business purposes.
We do not sell or share this data with third parties for marketing, advertising purposes, or promotional purposes.

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

  • You will only receive messages if you have explicitly opted in
  • We maintain timestamped records of all opt-in actions
  • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

  • You can cancel SMS notifications at any time by replying “STOP”
  • You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
  • All opt-out requests are processed immediately.

Message Frequency & Content:

  • Message frequency varies based on your interactions with our business
  • Messages will be directly related to the services you have requested
  • We do not send promotional content without specific consent

Help & Support:

  • Reply “HELP” for assistance or contact us at info@mail.hydradigitalmarketing.com
  • Customer support is available during regular business hours

Carrier Information:

  • Standard message and data rates may apply
  • Carriers are not liable for delayed or undelivered messages
  • Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service

4. Sharing Your Information

We do not sell, rent, or share your personal information with any third parties for marketing or promotional purposes.

We may share information with trusted third-party services such as hosting, analytics, CRM tools.

Any tools we use to operate our business (such as communication or analytics platforms) are used solely to support our internal operations and service delivery.

No mobile information is shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

We take reasonable measures to protect your information from unauthorized access or misuse.

6. Your Rights

You may request to:

  • Access your information
  • Update or correct your information
  • Request deletion of your information

Contact us to make a request.

7. Cookies & Tracking

We use cookies and similar technologies for the following:

  • Enhance user experience
  • Analyze traffic and usage patterns
  • Remember user preferences

You can disable cookies using your browser settings

8. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page.

9. Contact Us

DFW Air Conditioner
Email: dfwairconditioner@gmail.com